WARRANTY

 

redheat Warranty - terms & conditions

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Redheat Solutions Ltd are happy to provide information and advice, but this is provided for general guidance only. We cannot make any guarantees on the suitability of the product for your requirement, or on the suitability of your electrical system. We strongly recommend that you seek the opinion of a professional electrician prior to ordering and installation.

Redheat film and accompanying equipment must be installed in accordance with the Redheat Installation guidelines. We also strongly recommend consulting the manufacturer of your chosen wall, floor or ceiling covering regarding the suitability of use with Redheat. Failure to do so may invalidate the warranty with the supplied product.

Redheat Solutions Ltd provides a limited 10 year warranty on all Redheat heating film and a limited warranty on any thermostats, power supplies or cables (depending on make or model) supplied by Redheat Solutions Ltd, or its distributors.

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In the case of a defective heating film, please contact your supplier directly (Redheat Solutions Ltd or other) and we will either repair or replace the defective heating mat, depending on scenario.

Redheat solutions will not be responsible for, or warranty faults caused by incorrect installation, misuse or damage caused by others. This warranty assumes installation has been completed by a qualified and certified electrician, whose details will be required for the warranty form below.

Redheat Solutions Ltd will not be liable for any consequential damages or losses (materials or monetary) associated with the under-floor, wall or ceiling heating system, under any circumstances. During each stage of fitting the heating system, we strongly recommend regularly testing the resistance and temperature of each sheet.

To activate your warranty your electrician must complete the form below.

INSTALLERs

Please complete and sign below to confirm you have installed this heating system in accordance with all fitting instructions.

Installation requirements checklist *
Customer Name *
Customer Name
Date of Installation Completion *
Date of Installation Completion
Resistance and temperature recording
Please confirm that this has been logged for each Redheat sheet and provide all measurements by completing the Resistance & Temperature Log Sheet (downloadable below).
Installer Name
Redheat Supplier
Install date
 
 

limitations of warranty

Redheat Solutions Ltd be liable for any charges, labour or otherwise, related to the installation and use of any Redheat Solutions Ltd products under any circumstances. This warranty does not coverremoval or reinstallation of the product and is automatically void on any product that has been improperly installed, or in an improper environment, or has been overloaded, abused, altered or abused any manner.

THE WARRANTIES STATED IN THIS STATEMENT ARE EXCLUSIVE OF ALL OTHER WARRANTIES, WRITTEN OR ORAL, STATUTORY EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, NONE OF WHICH SHALL APPLY TO THE SALE OF THE COMPANY’S PRODUCTS HEREUNDER. THIS WARRANTY ALSO EXCLUDES INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY WARRANTY ON THE REDHEAT PRODUCTS.

LIMITATIONS OF LIABILITY

REDHEAT SOLUTIONS LTD SHALL NOT BE LIABLE FOR ANY LOSS, CLAIM, EXPENSE OR DAMAGE CAUSED BY, CONTRIBUTED TO OR ARISING OUT OF THE ACTS OR OMISSIONS OF BUYER OR THIRD PARTIES, WHETHER NEGLIGENT OR OTHERWISE, IN NO EVENT SHALL REDHEAT SOLUTIONS LTDS LIABILITY FOR ANY CAUSE OF ACTION WHATSOEVER EXCEED THE COST OF THE PRODUCT GIVING RISE TO THE CLAIM, WHETHER BASED IN CONTRACT, WARRANTY, INDEMNITY OR TORT (INCLUDING NEGLIGENCE AND STRICT LIABILITY) OR OTHERWISE. IN NO EVENT SHALL REDHEAT SOLUTIONS LTD BE LIABLE OR ANY SPECIAL, INCIDENTAL, CONSEQUENTIAL OR OTHER SUCH INDIRECT DAMAGES (INCLUDING, WITH-OUT LIMITATION, LOSS OF REVENUES, PROFITS OR OPPORTUNITIES), WHETHER ARISING OUT OF OR AS A RESULT OF BREACH OF CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE.